Getting Started9 Quick Start to Remote Filming Multiple Cameras with Single Stream Multiple Cameras Witness Cameras Stills Shoots Quick Start to Manager Dashboard Quick Start to Viewer Portal Preparing Computer for Install Overview Video
Supported Hardware6 Supported Capture Cards Connecting via Thunderbolt 2 & 3 Connecting via PCIe Connecting via USB 3.0 or USB C Capture Card Drivers Computer Hardware Requirements
Remote Filming App7 Software Install Service How to install Remote Filming Setup Interlaced cameras Multiple Cameras all in same portal Setting the correct framerates Resolutions
Network Connection7 Run a Speed Test TCP and UDP packets Connection Types Factors that may impact speed Slow Internet Speed Different results on devices Network Requirements
Shoot Admin6 Security options Inviting a Viewer to a Portal Remove a Viewer from a Portal Sharing the stream Sub Domain Client Branding
Viewer Portal7 Viewer User Interface How to Login Chat Function See list of Viewers Framelines, Overlays & FX Turning cameras off in Viewer Portal Viewer Portal User Interface
F.A.Q.6 Security Will my client be able to view Can we do a test for client Are there additional charges How many people can log view Install the app before the shoot
Troubleshooting7 Network Issues No Audio App doesn’t connect to the Room Setting Permissions for Apple M1 How to Reset PRAM or NVRAM Black screen in viewer Dropping Frames
Further Support7 24/7 Technical Helpline Contact Us Make a booking Support Tickets Our 100% Money Back Guarantee Sales Support 24/7 Technical Support in China
